Drop off and Pickup hours:
*Our labor rate is $90/hour for the first hour. Then $80/ hour after that. 6.75% sales tax now added to labor in NC.
*Plus we charge an $8 shop materials charge to cover solder, chemicals, lubricants, nuts and bolts and misc materials.
*Parts are additional.
*We charge a $56.84 diagnostic bench deposit fee for most items when they are checked in. That fee is applied to the first 30 minutes of the repair and towards the materials charge. (Equal to $45 + $8 + NC sales tax))
*Mixing consoles larger than 16 channels and powered mixers require a larger deposit as the time necessary just to test all the channels and functions can extend over 30 minutes.
*If the repair can be completed for under $125, we go ahead and do so as we have the unit all apart.
*If the repair estimate will be over $125 we will call you and discuss your options. If you decline completion of the repair, the bench charge is all that you will have paid. Estimates over $150 require a 50% deposit to continue. This protects us in the cases where we invest time and money into a repair and the customer fails to pick the unit up.
TIP: TO SAVE MONEY WHEN BRINGING IN A POWER AMP, MIXER, EFFECTS DEVICE, REMOVE IT FROM THE RACK OR ROAD CASE.
PLEASE DO NOT CALL ME EVERY
DAY ASKING ABOUT YOUR ITEM!
I WILL CALL WHEN IT IS COMPLETE.
I DO REPAIRS IN THE ORDER THEY
COME IN AND IN THE ORDER THAT
PARTS ARRIVE. INTERUPTIONS ADD
MORE TIME AND WILL INCREASE
YOUR LABOR CHARGE.
Our tech has over 40 years experience in the electronic service industry.
ChrisDomres has worked in Raleigh since 1985 when we were previously known as Music Tech Services. He worked repairing Audio/Visual equipment for 8 years prior in Florida.
He has been a professional keyboardist since age 16 with a focus on Jazz and Funk/Jazz/Rock fusion styles. He composes electronic music and is an expert on MIDI and computers.
We perform MANUFACTURER AUTHORIZED service for numerous manufacturers of keyboards, digital pianos, mixing consoles, power amps, and instrument amps. See another page for that list. BEWARE OF PEOPLE WORKING OUT OF THEIR HOUSE OR GARAGE. THEY MAY NOT BE AUTHORIZED.
I have liability insurance to cover any damage or loss of your gear while in my shop. I have electronics education and training. I have over 32 years of experience. I have manufacturer's support. All of that is what garage techs lack.
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After completion of the repair, you have 30 days to pick up your item.
After 30 days, a $10 per month storage charge will be added for two more months.
After 60 days you surrender ownership to Pro-Audio & Keyboard Service Center and we will discard, salvage for parts, or sell the item at our discretion.
POLICY FOR ITEMS LEFT AT OUR FACILITY
Exit onto Capital Blvd heading north toward Wake Forest.
Turn right at the third traffic light onto Brentwood Rd.
Turn first left onto Stony Brook Drive.
We are the first business on the left about 1000 yards up the road.